Using Lean Principles to Improve Patient Experience

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Presented by Palo Alto Medical Foundation's Adrineh Poulatian, this webinar will teach attendees the basic concepts of lean management and key lean management principles such as standard work, A3, and visual management. With an understanding of basic lean management principles, attendees with then be taught strategies that can be applied to any patient experience initiative within a healthcare organization.

You can download your own sample A3 Lean Management template for this presentation here

This interactive webinar will offer the following:

  • Lean management tools and how they can be applied to improving the patient experience
  • How to increase buy-in for lean practices towards organizational improvement efforts
  • Q&A period to learn more about lean management best practices