The RL Solutions Client Excellence team is embarking on a new offering for our clients. Starting this month, we will be hosting a quarterly Virtual Panel Discussion. These discussions will allow RL Solutions clients to participate in a live discussion with industry experts, moderated by a member of the Client Excellence team, on various topics.

RL Solutions recognizes the challenges that organizations face in keeping up-to-date on industry best practices as they relate to RL Solutions’ software. A Virtual Panel Discussion is an active dialogue among panelists and participants on a topic of relevance to RL Solutions’ clients. It provides a forum for genuine engagement with the subject under discussion and sharing of information, which will lead to the implementation of best practices.

During this discussion, participants will gain valuable information from panelists that will enable them to improve software utilization, improve outcomes and increase software knowledge. This month’s topic is Board Reports.

The panel will be moderated by Mary-Ann Ritchie, Director of Client Excellence at RL Solutions with presentations from RL Solutions clients:

• Cynthia Bailey, Manager, Patient Relations & Risk, Quality & Patient Safety, Sunnybrook Health Sciences Centre
• Rose Ann Cannon, Director, Patient Services Department, New York Presbyterian Hospital
• Indira Padubidri, Sr. Project Specialist, Center for Quality & Safety, Massachusetts General Hospital
• Kate Wilkinson, Director, Quality and Patient Safety, Bridgepoint Health